Unpacking Trends: Technology for Tomorrow.

Our blog is your destination for the latest trends and developments in IT and technology. From in-depth guides to emerging technologies and best practices for business growth, we aim to equip you with the knowledge you need to make informed decisions. Delve into our blog for valuable insights into the future of technology and innovation. We simplify complex topics, providing expert advice on everything from automation. Technology Consultancy Technology Consultancy Technology Consultancy Technology for Tomorrow Our blog is your destination for the latest trends and developments in IT and technology. From in-depth guides to emerging technologies and best practices for business growth, we aim to equip you with the knowledge you need to make informed decisions. Delve into our blog for valuable insights into the future of technology and innovation. We simplify complex topics, providing expert advice on everything from automation. Delve into our blog for valuable insights into the future of technology and innovation. We simplify complex topics, providing expert advice on everything from automation. Delve into our blog for valuable insights into the future of technology and innovation. We simplify complex topics, providing expert advice on everything from automation. Technology Consultancy Technology Consultancy Technology Consultancy

How to flush DNS if your RD is not connecting after the vpn connects

Flushing your DNS cache can be a useful troubleshooting step if you’re having issues accessing certain websites or experiencing connectivity issues. Here’s how to do it on both Mac and Windows systems: Flushing DNS on a Mac That’s all there is to it! Flushing your DNS cache can help resolve issues with connectivity and website access, so it’s a useful trick to have in your toolkit. Open the Start menu and type “cmd” into the search bar. Right-click on the “Command Prompt” app and select “Run as administrator.” In the command prompt, type in the following command and hit enter: ipconfig /flushdns You should see a message saying that the DNS cache has been successfully flushed. Flushing DNS on Windows That’s all there is to it! Flushing your DNS cache can help resolve issues with connectivity and website access, so it’s a useful trick to have in your toolkit. Open the Start menu and type “cmd” into the search bar. Right-click on the “Command Prompt” app and select “Run as administrator.” In the command prompt, type in the following command and hit enter: ipconfig /flushdns You should see a message saying that the DNS cache has been successfully flushed.

Wireguard only resolving internally FQDN and not host names.

For those seeing this post and having a similar issue. I had to add in a search domain to the DNS entry under [Interface] on the client or client config file before sending it out So instead of: DNS = ADDNSIP, 1.1.1.1 I made it this edit : DNS = ADDNSIP, 1.1.1.1, localdomain.tld *ADDNS = Put in your internal dns server ipaddress*localdomain.tld = Put in your local domain name

Your System Slowed Down. What Could It Be?

One of the most common calls a technician receives are when computers slow down or stop behaving as expected? Sometimes, it is an immediate, dramatic drop in speed, and in those cases the problem is urgent. Other times, it’s a more gradual speed loss that the user notices over time. There are many possible causes for a performance slowdown.  Perhaps new software that was recently installed bogs down the processor. Maybe the hard drive is too full and cluttered.  There may be issues with your local network and storage that show up as slow performance. There also can be system issues, application update issues, virus issues, security issues, and more.  The first thing we do is look at the processor and memory activity on your computer. That tells us how much of your processing power and random-access memory are being consumed by the things that are already open on your computer. And, often I notice that a PC cleaning app or an overzealous security app hogging your computer resources.  If you’ve ever googled “fix my computer problem” then you know that apps such as CCleaner are likely to be among the ads at the very top of the search results. Most of these programs perform a useful function. But too many of them are capable of making dangerous changes to your computer that you may not want, and they sometimes do things that I like to teach computer users to do for themselves. And, some of the purported system tools out there are outright frauds that run some fake checks on your computer, and then urge you to subscribe to a monthly service. As a user it’s very hard to know, looking at the search results, which of these are useful and which are dangerous, and Google doesn’t much care because they make money on both legit and spurious software ads. The majority of times that I fix a speed/virus/performance issue there is a lot more involved than just installing a system cleaner, pushing “Go,” and watching it fix the machine. A good technician needs to figure out exactly what is wrong. Often, it’s more than one thing. And, it also could be that you’re running up against the limits of your hardware. Each update of Windows, or, on the Mac, OSX, tends to use more of your machine’s computing resources. The same goes for every application you use and update periodically. Over time, your machine becomes bogged down, like a truck that is carrying an increasingly heavy load, but with the same horsepower in its engine. At that point, you can speed up by adding memory, installing a solid-state drive, and a larger drive, or moving to a new machine that suits your needs better. That’s when it’s time to call Klearlogic. Check out our companion article on 11 Ways To Check Your Computer Performance.

Windows Server 2019 warns No Internet Access after AD, DNS and DHCP setup

Use the bellow command to fix this isue sc config nlasvc depend= DNS It overwrites all dependencies the service currently has. So if you want to add and not overwrite the service’s dependencies list, a solution would be first to get the dependencies list, running this command: sc qc nlasvc That outputs this: SERVICE_NAME: nlasvc TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k NetworkService -p LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Location Awareness DEPENDENCIES : NSI : RpcSs : TcpIp : Dhcp : Eventlog SERVICE_START_NAME : NT AUTHORITY\NetworkService Then run this command to add DNS: sc config nlasvc depend= NSI/RpcSs/TcpIp/Dhcp/Eventlog/DNS  

Autodiscover, Office 365 and root domain hosted on Bluehost or other cpanel hosts.

The temporary workaround for windows and Outlook was to use the registry hack bellow, but I had Mac clients in the same office Outlook 2016: Exclude the root domain from Autodiscover lookup in Outlook Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.  To prevent Outlook 2016 from using the root domain of the user’s SMTP address to locate the Autodiscover service, set the ExcludeHttpsRootDomain registry subkey to a value of 1. To do this, follow these steps: Open Registry Editor. Locate and then click the following registry subkey:HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Autodiscover On the Edit menu, point to New, and then click DWORD Value. Type ExcludeHttpsRootDomain, and then press Enter. On the Edit menu, click Modify, type 1 in the Value data box, and then click OK. Exit Registry Editor. What I had to do on Bluehost was go into cpanel, to mail routing and change the setting to remote mail exchanger, then I had to open a terminal and add the snippet bellow to the top .htaccess file under the www/public html directory RewriteEngine OnRewriteRule ^autodiscover/autodiscover.xml$ – [forbidden,last] This seemed to fix the issues for both the Macs and PC’s grabbing on to the wrong autodiscover.xml under the root domain instead of from Microsoft 365

Buying IT Help: Managed Services Versus Break- Fix

Your business is more dependent on your IT infrastructure and support than ever before. Without the internet and reliable information in your office, you’re out of business. Without reliability and security, you can’t plan, produce, market, sell, invoice, or serve your customers. Because the stakes are high it is important to understand what you’re buying when you purchase support services. This article will look at one of the key decisions you have to make concerning information technology: whether to choose a Break-Fix or Managed Services Provider for your company.  What The Terms Mean? Though there is lots of overlap these two terms define two ways of delivering computer and communications services. Break-Fix refers to a model in which professional services are on call and ready when there is a problem to solve or system to upgrade. Break-Fix firms are paid based on the work accomplished. Managed Services, in its fullest expression, refers to a model in which the IT provider manages all of the information needs of the company, supplying equipment and support and providing a specified service level for a flat monthly fee. Managed services companies are referred to as managed service providers, or MSP’s for short. Both types of IT support can work for you, but they differ in how they deliver services.  Whichever type of service provider relationship you choose, you need to know the pros and cons, so that these concerns can be addressed by involving your supplier in IT discussions. Key Issues with Managed Services And Break-Fix Fully managed services start with a contract that specifies what your MSP will do for you. This includes supplying all computers, networks, and may include peripheral devices such as phone systems, and printers. Larger MSPs can provide custom programming, national or global office support, 24/7 help desk and other services, either via their own staff or outsourcers. The MSP will remotely manage each desktop or mobile device, using a standard set of software. The typical contract may run for three or more years with opt-out provisions for both parties. The MSP helps the customer by proactively preventing customer problems through remote monitoring. And, where a large number of users are involved, they reduce the complexity for upper management, effectively operating as an outsourced IT department. For the MSP this arrangement works well because in return for taking on some of the IT risk such as equipment purchases, they get a steady, visible income stream from the client. The cost of dedicated IT people with support and benefits is $100,000 per year or higher so firms must factor that in when deciding whether to use in-house, managed, or break-fix services. For larger firms MSPs are frequently a must-have option. The costs of hiring, training and retaining a large IT staff often outweigh the costs of the managed service provider.  The downside to managed services depend on the needs of your company. Because a managed service provider has complete access to your system—and in fact owns the underlying hardware—you are putting a lot of trust in them. We have seen worst-case scenarios in which a contract dispute led a managed service provider to turn off the office computers of a client—not a situation anyone wants to find themselves in.  Small businesses often try to leverage existing resources and personnel to keep costs low. As a result their concerns are different than those of large firms, almost all of whom rely on managed services solely or in conjunction with an in-house IT department. And, there are hybrid models, in which the line between the two models is not so clear-cut.  A second issue is cost. MSPS charge a flat fee for all services. Anything not included in the contract is charged at rates of $180 per hour or more. The services offered by the MSP are broad, but a small business with specific, defined needs just as well served with a break-fix solution.  Relationships are another areas of concern. MSPs that deliver services to large companies have large staffs. When you call with a problem you may get support from someone you have never spoken to before. They know what your system is because they have the tools to evaluate it remotely, but they may not know you or your business situation well. Break-Fix By contrast in a pure Break-Fix model, you call on your IT support team only when problems occur. A good IT team will keep problems to a minimum, but you still pay for each service call.  An upside to this model is that small businesses have more control over their expenses and their privacy. They may get a more customized solution than an MSP can offer a small firm profitably.  However, in the Break-Fix model you are not getting as much proactive support and planning as with the MSP model.  In addition, it is difficult to anticipate when hardware or systems may fail. Instead of cutting a monthly check you may periodically need to write a big check to replace computers or other hardware. In the Break-Fix model you may not receive daily reporting and status overviews that full-service MSPS can provide. In addition, if your goal is to you may not have access to a wide range of services, such as custom programming, all within the same company. Klearlogic’s Hybrid Model At Klearlogic we deal with small companies. We aim to exceed customer service expectations for these firms with a hybrid break-fix model.  Small businesses often try to leverage existing resources and personnel to keep costs low. As a result their concerns are different than those of large firms, almost all of whom rely on managed services solely or in conjunction with an in-house IT department. And, there are hybrid models, in which the line between the two models is not so clear-cut.  In practice that means that we do more than just fix your wireless network or server when it’s down. Our goal, like a managed services firm, is to be your information technology support. We can advise management on IT decisions and